A common conversation with our potential Debt Collection Clients is that their debt collector was not pro-active, did not communicate, and did not understand the ethos of their School. We heard it so often, it was time to act. With Cole’s entrenched philosophies and beliefs that our Clients deserve the very best, we started a Debt Collection Agency, Platinum.
Client Service was not optional, so we searched until we found the right people to run Platinum. Our Platinum Collection Agency’s Management and Team have over 20 years’ combined experience in Debt Collection. They use the polite but firm approach and achieve results.
Platinum work collaboratively with Lynch Meyer, a respected national law firm who are also school specialists, to proceed with legal and court processes, assist schools with dealings of family separations and fee liability, negotiate fair outcomes, arrange repayment schemes and advise when security should be sought.
If you are a Credit Management Client our Debt Collection service is discounted, and it is such a smooth transition from Credit Management to Debt Collection as we already know the family’s background. All we need is confirmation of the transition.