Client Service was not optional, so we searched until we found the right people to run Platinum. The Platinum Collection Agency’s Management and Team have over 20 years’ combined experience in Debt Collection. They have managed portfolios of over $3m, have extensive knowledge of the legal system, have both National and Catholic Police clearances, have worked within the Government, commercial, private and education sectors.
Platinum work collaboratively with Lynch Meyer, a respected national law firm who are also school specialists, to proceed with legal and court processes, assist schools with dealings of family separations and fee liability, negotiate fair outcomes, arrange repayment schemes and advise when security should be sought.
Platinum use a superior debt collection software; field and court agents; and online property, bankruptcy, business and company searches to ensure they have optimal information and systems to collect outstanding debts for our Clients. The Platinum team understand the ethos of Schools. They are polite but firm in negotiating with families, passionate and driven to achieve success, and expert in conflict resolution. These traits combined result in achieving the best outcome for Clients.
The Platinum team are Members of the Australian Institute of Credit Management (AICM).
If you are a Credit Management Client our Debt Collection service is discounted, and it is such a smooth transition from Credit Management to Debt Collection as we already know the family’s background. All we need is confirmation of the transition.